1. Who can order from Fine-Wholesale?
Fine-Wholesale serves registered businesses, retailers, resellers, and Amazon sellers. A valid business license or resale certificate may be required for wholesale account setup.
2. How do I place an order?
You can place an order by contacting our sales team via sales@fine-wholesale.com. Include product details, quantities, and your business information. We’ll confirm availability and send you a quote.
3. Is there a minimum order requirement?
Yes, minimum order quantities may vary depending on the product category. Please contact us for details specific to your needs.
4. What payment methods do you accept?
We accept credit cards, wire transfers, ACH payments, and business checks. Full payment is required before order fulfillment.
5. Do you offer FBA prep services?
Yes! We provide Amazon FBA prep services including labeling, poly bagging, bundling, inspection, and direct shipping to Amazon fulfillment centers.
6. How long does order processing take?
Orders are typically processed within 2–4 business days after payment confirmation. Processing times may vary based on order size and prep requirements.
7. Where do you ship?
We ship nationwide across the United States. International shipping may be available upon request. All shipments include tracking information.
8. Can I return items?
Returns are accepted within 14 days of receiving your order, provided items are unused and in original packaging. Contact us for a return authorization before sending anything back.
9. What happens if my order arrives damaged or incorrect?
Please notify us within 48 hours of delivery. Include photos and a description of the issue, and we’ll work quickly to resolve it.
10. Do you offer custom or bulk pricing?
Yes, we offer volume-based pricing and custom quotes for bulk orders. Contact us with your product needs and quantities for a tailored quote.
Still have questions?
Reach out to us anytime at sales@fine-wholesale.com — we’re here to help!